Calle 16 Entre 5ta Avenid y 10 Avenida a un lado del centro comercial Quinta Alegría
Arte en Playa
4100 ft
Night club
Coco Bongo
1.2
mi
Carretera Chetumal - Puerto Juare Playa del Carmen
Xavage Park by Xcaret
2200 ft
Av.10 Manzana 144
The Union
2200 ft
Beach
Playa Mamitas
2700 ft
Museums
Museo Frida Kahlo Playa Del Carmen
1.2
mi
Store
ME Dive Center
2700 ft
Carretera Federal Km 104 Playa de Akumal
Galeria Lamanai
5200 ft
Calle 88 Norte
Playa Publica 88
1.3
mi
Aquarium
Aquarium Beach
1.0
mi
Shopping Area
Plaza Las Americas
3900 ft
Beach
Point Esmeralda
1.6
mi
Nearby
Albatros
Martina Beach Club
400 ft
Beach
Shangri-la's Beach
1500 ft
Shangri-la Caribe Beach Village Resort
1300 ft
Restaurants
Salento
800 ft
Avenida 46 Norte
Ojo De Agua Pdc
1100 ft
Av. CTM 20
It Ganesha
1400 ft
Calle 44 Corner with 1ra Avenida Norte
Milos Restaurant
1300 ft
Calle 38 Norte Mz 8 Lt 2
Luma taverna del mar
1300 ft
Calle 38 Entre Albatros y Flamingo Condominio Pueblito Escondido
La Cueva del Chango
2100 ft
38th Street Between 5ta Avenue And the Sea Zazil Ha
Trujillos Cantina de Selva
1900 ft
Av 38 Mz 200 Lt 03 Colonia Gonzalo Guerrero entre Calle 1ra Note y Calle Flamingos
Balche Playa
1800 ft
Quinta Av
PIOLA Playa del Carmen
2100 ft
Av. 38 esquina 1ra Norte - Local 1 - Plaza Via 38
De Local
2000 ft
Av. 5ta con calle 40ta
Colectivo Mexicano Cervecero
2000 ft
5th Ave Between Calle 40 and 42
Reviews and Ratings
Reviews from guests about their experience.
84%
loved their spa retreat and can’t wait to return.
8.4/10
Great
Rooms
8.6
Location
9.4
Service
8.6
Dining
8.2
Guest reviews
8.4/10
based on 5 reviews
9.1
9.1/10 based on 24 reviews
Jim
United States of America,
March
2025
5.8/10
I had a wonderful stay at The Elements Oceanfront & Beachside Condo Hotel. My condo was not only beautiful and spacious but also offered a fantastic view of the ocean. The people there, especially Miguel from the concierge, were incredibly friendly and helpful. However, the pool water was warmer than I would have liked, which was a bit of a letdown.
Rooms
10.0
The condo was spacious, clean, and modern, featuring two bedrooms and two baths, perfect for families. I enjoyed the large terrace next to the pool.
Service
10.0
The service was fantastic. The staff, especially the concierge team, were friendly and offered assistance with shopping. They made me feel welcomed right from check-in.
Location
10.0
The location was perfect — quiet and safe, yet close to Fifth Avenue, making it easy to enjoy dining and activities. I appreciated the proximity to great eateries just a short walk away.
Dining
9.0
While I didn't experience extensive dining options at the hotel, there are plenty of high-quality restaurants nearby, ensuring I had excellent meals during my stay.
Facilities
8.0
The facilities were great, including easy access to a gym and a lovely pool area. However, the private beach left a lot to be desired, as I found the water less clear than other beaches in Playa del Carmen.
Charles
United States of America,
February
2025
6.0/10
I had an lovely stay at The Elements Oceanfront & Beachside Condo Hotel. The views from my condo were stunning, overlooking the ocean and the well-maintained pool. However, the experience was somewhat marred by unpleasant odors from seagrass on the beach and a lack of amenities I expected. Overall, it was a nice trip, but there were some discomforts. 😅🌊
Rooms
8.0
My one-bedroom apartment was spacious and clean, featuring a large balcony. However, there was a musty smell at times, which was a bit off-putting.
Service
8.0
The manager was very attentive and checked in regularly. Their friendliness made a positive impact, although I did hear about issues with other services.
Location
9.0
The hotel is in a fantastic location, close to great dining and activities. It felt safe and was convenient for walking to the northern end of 5th Avenue.
Dining
7.0
I appreciated the bar with food service, but I didn't use it often. There were great restaurants a short walk away that I enjoyed.
Facilities
7.0
The pool area was beautiful and well-maintained, which I loved. However, I was disappointed that the jacuzzi wasn't warm enough and the beach area had some maintenance issues.
Donald
United States of America,
January
2025
6.6/10
My stay at The Elements was a mixed experience. The location was great with direct ocean views and a wonderful private beach, but the service left much to be desired. I encountered issues that were not adequately addressed, which soured my trip overall.
Rooms
5.0
The two-bedroom condo was spacious with 2.5 baths and a gigantic shower, but it was disappointing to deal with maintenance issues during my stay. My fridge didn't cool, and there were plumbing leaks in the upstairs bathroom.
Service
5.0
While some staff like Miguel were friendly and quick to help, my experience was marred when they tried to charge me extra for confirmed arrangements. Overall, their customer service didn't meet my expectations.
Location
9.0
The location is really good, with a private beach and close proximity to shops and restaurants. This aspect truly enhanced my overall experience, making it easy to explore Playa del Carmen.
Dining
7.0
I didn’t dine at the hotel, but I appreciated having plenty of dining options nearby, allowing for a variety of choices without needing to venture far.
Facilities
6.0
The amenities were good, with access to the pool and beach, but the ongoing construction impacted my ability to enjoy them fully. Plus, having to wear a plastic bracelet felt unnecessary for a non-all-inclusive stay.
Adam
United States of America,
January
2025
5.4/10
My stay at The Elements was beyond amazing! The condo was spacious, clean, and had an very nice ocean view. I loved how quiet the area was, especially compared to the busier parts of Playa del Carmen. The pool was a perfect retreat, never too crowded, and I truly appreciated the helpful concierge service that arranged activities for me. However, there were a few noise disturbances during my stay that were not typical for this peaceful spot.
Rooms
10.0
The condo was massive and beautifully furnished. I was impressed by the fully stocked kitchen and the large terrace that offered easy access to the pool. It was perfect for relaxing by the ocean.
Service
10.0
The service was great! My concierge, Miguel, gave great recommendations for dining and even helped me extend my stay. Everyone was really friendly and made me feel welcome.
Location
10.0
The Elements is in a quieter area, which I loved. It’s just a short walk to lively 5th Avenue and close to many great restaurants. The beach access was convenient too.
Dining
10.0
I enjoyed the convenient 7-11 right across the road for quick snacks, and the nearby restaurants offered fantastic dining options. Emerson at the bar served very nice margaritas!
Facilities
10.0
The fitness center had impressive equipment and stunning views. I also enjoyed the massive pool and hot tub during my off-hours. Overall very well-maintained facilities!
Elizabeth
United States of America,
December
2024
7.4/10
My stay at The Elements Oceanfront & Beachside Condo Hotel was fantastic! I enjoyed a lovely penthouse condo with amazing ocean views, spacious living areas, and stylish furnishings. While the location was prime for accessing beautiful beaches, some minor service hiccups occurred during my time there. Overall, the experience was nice, and I can't wait to return! 🌊✨
Rooms
10.0
The condo was beautiful with spacious layout and ocean view.
Service
10.0
Miguel provided excellent support, acting like a personal concierge during my stay.
Location
9.0
Conveniently located near the beach and 5th street for dining options.
Dining
8.0
Exploring local restaurants was easy and enjoyable.
Facilities
10.0
The hotel offered great amenities and even allowed access to pools before check-in.